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What are my payment options?
I just made an order, and forgot to add a product I wanted and do not want to make another order and pay twice for shipping what should I do?
I just placed an order, how long will it take to arrive?
How do you ship?
How long does it take back order products to ship?
How Much is shipping?
Will you ship internationally?
What is considered International?
How long does it take for an international package to arrive?
What is your warranty?
What is your refund policy?


What are my payment options?
We accept Credit Card, money order, and Paypal Payments. Credit Card and Paypal Payments are made upon check out. You will need to choose the >PayPal(credit/debit)< option. You will be re-directed to the paypals page; from there you can add your Credit Card information or paypals Login name and pasword; it is a secure 128 Bit encrypted page for your protection and privacy. Money order payments are made upon check out, click on the Money order payment option, and from then on your order will be set on hold, until you send us your money order payment, you will be advised where to send the money order and to whom to make it payable to upon check out. You will also be able to view your order for updates from your account anytime.

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I just made an order, and forgot to add a product I wanted and do not want to make another order and pay twice for shipping what should I do?
We can simply edit your order to add or remove products you want. For Check/Money order payees this process wont take much to work on. For Credit Card, and or paypal payees your previous order will be refunded then your order will be edited and you will be charged for your new order. You can then check the status of your order any time through your account.

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I just placed an order, how long will it take to arrive?
Most Canadian orders take 2-3 days; it depends on where you live. Once your order has been processed it is packed and shipped next day Priority mail immediately.

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How do you ship?
All orders Ship via Canada Post, Priority Mail.

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How long does it take back order products to ship?
Back order products usually take 1 to 2 week to get in, and then they are immediately shipped next day, from then on it usually takes 2-3 days to arrive.

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How Much is shipping?
After you add what you want to the cart, shipping is then automatically totaled out for you. You will be able to view your shipping cost at the check out page.

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Will you ship internationally?
Yes, our shipping rates are for Internaional and Domestic orders; we do not include any extra charge for international orders that are placed outside the Canada!

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What is considered International?
Any other destination outside Canada is treated as an international destination.

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How long does it take for an international package to arrive?
It usually takes a couple of weeks. However we have seen shipments to America take 2 weeks but they always get there. So Please dont get mad at us if your package is delayed, since once we ship them its out of our hands.

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What is your warranty?
All parts are new and of the best quality. If you damage something installing it or if it works when you get it and later develops a problem you are on your own.

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What is your refund policy?
We do not offer a money back refund on our products, but we do offer a exchange if: the product was bought within 30 days of receipt, its in original condition, and with all its parts and documentation.

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Last Updated: 13 Apr 2006 10:54:05 PDT home  |  about  |  terms  |  contact
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